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Asia Location Branding - by www.InvestAsiaPacific.com,
division of
AsiaBIZ
Strategy

Branding a nation, location or city in Asia is
not just advertising. AsiaPac cities must develop a global
reputation of creating and adding value and yet concurrently command
emotional resonance as part of their unique selling proposition.
Those which do not invest enough to build the relevant and visible
brand equity will not be effective to attract investors, businesses,
tourists or new talent-residents.
In an increasingly-networked world, news of US
economic slowdowns can immediately affect Asian economies. Likewise,
news of a country leader being assassinated like Pakistan’s Bhutto
can undermine investor sentiment overnight. Asian country, city or
location marketing is thus dynamic and not static. In locations
which constantly experience great uncertainty and investor
perceptions of high risks, investment promotion agencies and city
council managers can no longer depend on their static,
annually-developed Asian FDI strategy. Like stock market value,
Asian locations’ brand value can literally be wiped off overnight
since value includes an investor’s knowledge, feelings and
perceptions about a location.
Also, more independent third parties are
giving out more category awards, lending to the already-complex
country brand management in Asia with over 600,000 communities. It
is highly conceivable that global investors will one day face
‘country award or rating fatigue’ syndrome. When a location
potentially showcases its 9 awards won from 6 different third
parties, much like how a dining outlet brandishes its awards in
front of potential diners, the potential new investor will tend to
devalue such ratings and awards and hence the country branding or
marketing may lose some effectiveness to attract new investments.
How then does an Asian country marketer market
and brand its location more effectively in such times of quick
change? Some elements of location or place marketing techniques can
be considered.
The bigger tier 1 AsiaPac countries, being
less prone to changes and are more stable, can adopt an umbrella
brand with consistent messaging. Locations with a national leader
who enjoys a positive image can still use the classical top-down,
brand-building strategies and usual marketing management like
clarifying unity of purpose of sub locations, establishing SMART
objectives, giving of authority over inputs and sending country
marketers to receive marketing techniques.
Smaller tier 2 or even 3 AsiaPac countries can
explore a niche branding or cultural branding strategy consulting
marketplace and citizen opinion leaders in wholistic overview when
developing a marketing campaign.
All locations can benefit by using more
Internet or website marketing since this can quickly capture
external changes and reach out to a wider audience at lesser cost
compared to print or TV advertising. In most of our AsiaPac
investment promotion consulting for foreign governments, some
AsiaPac locations or city councils do not even have English websites
or accessible email addresses or contact details. It is a pity that
the lack of attention to such minor details can result in reduced
location awareness, contact and needed FDI.
A location marketer must also know how to
choose and use a brand consultancy, since most of these brand
consultancies are competent in branding only products for their
corporate clients. Their location branding usually do not form part
of an overall investment promotion expertise unlike dedicated
investment promotion consultancies with investor lead generation,
investor retention after-care and relationship building services.
All AsiaPac location marketers must accept
that they are not product marketers who enjoy a greater degree of
internal control. Unlike a product which can be easily modified or
withdrawn from the market, a location may suffer from long-term
image problems arising from structural problems which can take years
to address. For such cases, continuously working with private
investment promoters in investor lead generation and engaging in
direct marketing may be the best ways for location marketers to
attract new investments while giving good after-care and continuous
monitoring and evaluation to retain or expand existing investments. |